Shipping policy
SHIPPING POLICY
At Lemonade Circus, we aim to make your shopping experience smooth and reliable. This Shipping Policy explains how and when your orders are processed and delivered.
ORDER PROCESSING
All orders are processed within 1–3 business days (excluding Sundays and public holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped along with tracking details.
SHIPPING DESTINATIONS
We currently ship across India.
At this time, we do not offer international shipping.
SHIPPING CHARGES
Shipping charges (if applicable) will be calculated and displayed at checkout before payment is completed.
From time to time, we may offer free shipping promotions, which will be clearly communicated on the Site.
DELIVERY TIMELINES
Estimated delivery time once shipped:
Metro cities: 3–5 business days
Non-metro cities: 5–8 business days
Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.
ORDER TRACKING
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
DELAYS & ISSUES
Lemonade Circus is not responsible for delays caused by courier partners, natural disasters, strikes, or other events beyond our control. However, we will do our best to assist you in tracking your shipment.
INCORRECT ADDRESS
Please ensure that your shipping address and contact details are accurate at the time of placing the order. Lemonade Circus is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to incorrect address details, re-shipping charges may apply.
DAMAGED OR LOST PACKAGES
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery at:
Please include your order number and photos (if applicable) so we can assist you promptly.
CONTACT US
For any shipping-related questions, please contact us at:
Email: connect@lemonadecircus.com